Skip to content

Financial assistance

If you need help managing the cost of care, Roper St. Francis Healthcare can help you explore financial assistance programs and guide you to other available resources.

Woman with headset at computer

Financial resources, aid and counseling

If you don’t have health insurance, or if your health insurance does not cover all the costs, there may be federal and state resources that can help. Roper St. Francis Healthcare offers a financial counseling service to help patients identify possible options for financial assistance. Eligibility requirements and the application process may differ depending upon the program.

Connect with a Public Benefits specialist to learn about available federal and state resources. To get more information on federal and state resources, schedule an appointment or ask questions on how to apply, email [email protected] or contact our financial counseling department.

Financial counseling department

Phone support hours
Monday - Friday
8 a.m. - 5 p.m.

For bills with a date of service before August 1, 2022, call (888) 472-0042
For bills with a date of service on or after August 1, 2022, call (888) 472-0043

Help with medical billing

Patients who need help meeting their financial obligations for services they receive at Roper St Francis Healthcare and do not qualify for any federal or state programs may apply for financial assistance. Financial assistance is based on the guarantor’s income and ability to pay. This requires completion of financial disclosure forms and a screening process to determine eligibility for the program.

To apply for Financial Assistance, complete the following application:

Additional information for Federal, State and Local programs. A copy of the financial assistance application can be picked up at any registration desk where you receive services or downloaded the application below.

Billing and price transparency

Get more information on billing and price transparency at Roper St. Francis Healthcare. Our billing page includes a helpful list of frequently asked questions and answers.

Billing FAQs

Access the insurance marketplace

Find an insurance plan that will work for you through healthcare.gov. You can browse plans and costs, check if you’re able to enroll, make changes to your plan and find local help.