Patient Forms and Information

Our registration process offers you convenience and confidentiality. Below you will find helpful information on our admitting process, requesting medical records and forms you may need.

patient checking in

Getting admitted

Our admitting areas are conveniently located at all four of our hospitals.

Representatives will greet you at the main desk to offer confidential entry into our facility. Insurance coverage and or payment options can be discussed in private by a trained member of our team. When your registration is complete, one of our volunteers or staff will escort you and your family to your designated room.

Things to remember for registration:

  • Remember to have your insurance card or information readily available.
  • Be familiar with your insurance requirements: copays, deductibles, co-insurance, payment limits and unanticipated additional costs. Credit and debit cards are now excepted at either facility.
  • Bring a picture ID
  • Leave valuables at home

Request medical records

Roper St. Francis Healthcare new process for requesting hospital medical records is entirely digital, so you can request your medical records any time, day or night. The online portal features a modern design with clear, easy-to-use buttons and large simple text that’s easy to read and understand. It takes you step-by-step through each question, and your records can be securely delivered via email or by mail.

The following individuals may request patient records:

  • Patients requesting their own records
  • Parents of minor patients requesting records
  • Caregivers acting on behalf of a patient (i.e. Power of Attorney)

For medical records, call (843) 724-2290


Request Your Medical Records Online

The online tool verifies your identity by asking for a photo of your driver's license, which can be taken via webcam or smartphone. There is no additional charge to use this service. Chrome, Safari and Firefox are the recommended browsers for this application.

Please note: there may be a cost for this service. Processing time varies depending on the type of request and method of delivery.

Patient handbook

Download the appropriate patient handbook to help you navigate through our system and learn all you need to know to make your stay with us as convenient and easy as possible.

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