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Patient Portal

Roper St. Francis Healthcare offers easy access to your medical records online through a patient portal. You can quickly and securely access your doctor's appointments and hospital services information online.

We're on a journey to make your portal experience better. On August 1, 2022, we transitioned to Epic, a state-of-the-art electronic medical record. With this change, we are also introducing Epic's patient portal, MyChart, which replaces MyHealth Physicians, making it even easier and more convenient to manage your healthcare. Existing MyHealth Physicians patients are encouraged to enroll in MyChart. 


Senior Couple on laptop

Introducing MyChart

Your new and improved patient portal experience is here. Roper St. Francis Healthcare is excited to bring you MyChart — your new, secure, personalized patient portal. MyChart simplifies your healthcare experience with easy-to-use, convenient features.

You can use MyChart on your desktop, mobile phone or tablet to:

  • Schedule and manage your appointments
  • Message your providers
  • Request medication refills
  • Access medical records, including test results and immunization history
  • Pay your bills

Frequently Asked Questions | How to Activate Your MyChart Account

Already have an account? Log into MyChart.
Don't have an account? Enroll Today.

Contact the MyChart help desk at (843) 402-2500, 7 a.m. to 10 p.m.


Other patient portals

Request medical records

Roper St. Francis Healthcare new process for requesting hospital medical records is entirely digital, so you can request your medical records any time, day or night. The online portal features a modern design with clear, easy-to-use buttons and large simple text that’s easy to read and understand. It takes you step-by-step through each question, and your records can be securely delivered via email or by mail.

The following individuals may request patient records:

  • Patients requesting their own records
  • Parents of minor patients requesting records
  • Caregivers acting on behalf of a patient (i.e. Power of Attorney)

Request Your Medical Records Online


The online tool verifies your identity by asking for a photo of your driver's license, which can be taken via webcam or smartphone. There is no additional charge to use this service. Chrome, Safari and Firefox are the recommended browsers for this application.

Please note: there may be a cost for this service. Processing time varies depending on the type of request and method of delivery.

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