STEP 1
Each site needs to have leadership complete and sign an EpicCare Link access agreement. This is required one time only. Please print and sign – electronic signatures are not accepted.
STEP 2
Each site needs to appoint a Site Admin (Practice Manager/Account Manager) and a backup. This person/s will be appointed as a Site Admin to request new EpicCare Link accounts for your staff and to maintain their access. Responsibilities include, but are not limited to, requesting new account(s), requesting new access, terminating users, and extending expiration dates.
Required Site Admin information:
- Name
- Work e-mail
- Work phone number
- Work address
STEP 3
Email the signed agreement from Step 1, Site Admin information from Step 2, and the below information to epiccarelink@rsfh.com.
Site Information:
- Practice/Organization Name
- Phone
- Fax
- Address
- What type of site you are (Provider Practice, Home Health, Skilled Nursing, etc..)
- Names of Providers in the practice or Medical Director
What to expect
Once the above information is received, it will be reviewed and processed. Please allow up to 10 business days for new account setup. Incomplete requests may delay processing. If there are any issues or questions for account setup, the EpicCare Link team will be in touch.
Once the Site Admin is set up, you will be emailed the EpicCare Link site and your user IDs.