Cerner Videos for Providers

Roper St. Francis Healthcare uses Cerner EMR software to electronically store, capture and access patient health information.

If you have any questions or need assistance, please contact our Provider Support Line at (843) 212-8000. For non-urgent questions or issues, email the Training Team at

stethoscope on a keyboard

Training Materials

The videos in the library below are designed to help provide understanding and best practices for using Cerner.

Some of the videos include a hands-on activity worksheet for practice. If you would like hands-on practice, please contact the Training Team for instructions on accessing our Training system. Videos noted with an asterisk (*) are required for providers completing Virtual New Provider Orientation.

Provider Video Library (alphabetic by topic):

*Admission Process – Adding diagnoses & problems and completing Admission Medication Reconciliation. Hands-On Activity Worksheet

Allergy Loop – Managing the missing allergy loop while placing orders if patient allergy information is missing.

Anesthesia Overview – Basic overview of chart navigation for Anesthesia providers including perioperative tracking boards, chart review, reviewing and creating notes and anesthesia orders.

Citrix Favorites – This video will show how to customize your Citrix Storefront to display your most frequently-used applications.

*Discharge Process – overview of using the new discharge workflow page, including medication reconciliation, discharge order, follow-up instruction, and patient discharge instructions.

Discharge Process: Follow-Up Instructions – adding follow-up appointment information to the patient chart.

Discharge Medication Reconciliation – minor changes to the discharge medication reconciliation screen after the Cerner 2020 upgrade.

Dragon Medical One (DMO)

Electronic Prescribing in Cerner –  How to electronically send prescriptions for controlled and non-controlled medications.

Faxing Discharge Summaries from Cerner

*Message Center and Chart Overview – Review of the Message Center and learn basic patient chart navigation. Hands-On Activity Worksheet

*Notes – Finding and creating notes in a patient’s chart, using auto-texts, tagging information for inclusion in a note, marking note templates as favorites. Hands-On Activity Worksheet

Opioid Review within Cerner – Review the patient’s controlled substance prescription history within PowerChart or FirstNet.

Orders – Reviewing patient orders, PowerPlans, placing single orders and PowerPlans, modifying and discontinuing orders, and saving orders as favorites. Hands-On Activity Worksheet

Orders – Updating Favorite PowerPlans – How to resave your favorite PowerPlans when updates have been made to the orders in the plan.

Ordering from the Workflow Pages – Minor change to placing orders from the workflow pages in the Cerner 2020 upgrade.

Patient List (Provider Group) –  How to create a patient list based on your group or practice.

Patient List (Custom) –  In this video, you will learn how to create a custom patient list for use in Cerner.

PowerChart Touch allows easy access to your patient’s EMR from your smartphone, including the ability to review patient data and documents, view orders, create notes and capture and download photos into the patient’s chart. This application has limited functionality and is not intended as a replacement for the desktop version. To request access, please complete the online PowerChart Touch request form.

*PowerNote – PowerNote is a note system used by some specialties. This video reviews creation of a PowerNote using a note template, creating macros for more efficient documentation, and saving a note template as precompleted and favorite note templates. Hands-On Activity Worksheet

*Quick Orders – How to use the Quick Orders workflow page to efficiently place orders in Cerner.

SmartZone Introduction video – Review of passive alerting system in the patient chart.

View Only Training video – Overview of PowerChart for providers with View Only access.

*Wrap-Up and Q&A

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